Frequently Asked Questions

Everything you need to know about your Ring devices and orders.

How long does shipping take for Ring devices?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.

What is the return policy for electronics?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.

Do Ring products come with a warranty?

Yes, all new Ring devices include a one-year limited warranty against defects in materials and workmanship under normal use.

Are your smart doorbells compatible with my existing wiring?

Most Ring Video Doorbells are compatible with standard doorbell transformer systems (8-24 VAC). We also offer battery-powered models that require no existing wiring.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Amazon Pay.

Is a subscription required to use my Ring camera?

While basic features like Live View and Motion Alerts are free, a Ring Protect Plan subscription is required to record, save, and share videos.