Returns & Exchanges

We want you to feel secure with your home protection, which is why we offer a 30-day return policy for all Ring devices purchased directly from our store. If you are not completely satisfied, you can return your items for a full refund with no hidden restocking fees.

1

Initiate Your Return

Visit our online Return Center and enter your order number and email address to begin the request process.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack Your Device

Place your Ring device and all original accessories back into the original packaging to ensure safe transit.

4

Ship and Track

Drop off your package at any authorized shipping location and keep your tracking number until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing